Here are some of our promise and commitments to our clients to ensure that by going with Zenith Realty, you are making the best possible decision for you and your investment.
We work with your best interests in mind
Process of acquiring or selling a home or property may feel frustrating and exhausting. Our friendly and professional agents will make you feel comfortable right away. We communicate transparently and patiently with you, ensuring that you stay on top of things at all times
We help you find your perfect home
Every buyer has their own set of lifestyle needs and preferences. Matching their needs with the right home is therefore not as easy as you may imagine. With Zenith, you can align properties with your requirements without any stress. We research homes, sort through listings and leverage our knowledge of local markets to narrow and assist in your search.
You are in total control
We know that no two properties and no two clients are the same. We work closely with you to understand your situation, your wants and needs when marketing your property as well as how much or how little you want to be communicated with and by which method.
We will implement our tried and true methods together with marketing strategies we have identified to best fit your property and goals. We then regularly deliver on the progress of your marketing campaign to ensure all opportunities are being explored.
Zenith Realty will also provide you with a choice to the method of sale appropriate for your property, from auction, expression of interest and private treaty.
Whilst we are committed to delivering the same exceptional service you have come to expect, through regular face to face contact, phone calls, emails or text message, we know that these methods don't always fit in with your schedule.
For us, our promise is all about our commitment to service, our attention to the small details and the clear expectations that ensures we achieve the best possible result for you and your property. Every investor is different, so we are careful to tailor a program to suit your present and future individual needs.
We assist with every stage of the process
We offer end-to-end assistance and counsel.
- Negotiating with the seller/buyers is one of the most important tasks in the home purchase/sales process. We lead negotiations on your behalf, which include preparation of all forms required to make offers and counteroffers.
- We follow up on the pre-settlement inspection
- We ensure that your interests are protected at all times.
And throughout all this, we will ensure to provide first class communication and feedback.
Our mission is to provide every client with extraordinary service.
While we embrace new technologies, we understand and appreciate that the fundamentals of success comes from forging great relationships, open communication, strong negotiation and selling skills.
You can expect this mission to be reflected in our team. They are enthusiastic and committed to providing you with outstanding service, attention to detail and unparalleled personal attention to make the process of buying or selling, property management or commercial leasing an event that exceeds your expectation.
Our clients enjoy expert guidance, detailed market knowledge, strong negotiation skills, exceptional marketing and most importantly, results! Zenith Realty deliver this through continual improvement, ongoing education and implementation of best practice within the industry.
We are driven to satisfy
- Firstly, we promise you our commitment to work for you 24hrs a day. How is that possible you say? We will utilise the very latest technology to market your property and sell for you when we can’t. Our marketing strategies will ensure that the maximum audience is reached. Every other waking and working minute that we have is then geared to working on behalf of our clients.
- We are contactable 24 hours a day 7 days a week - You will never experience the frustration of not knowing what's happening. You will always know how your sale is progressing because we know how important it is to you.
- We will adopt a proactive approach to all aspects of our appointment to sell your property.
We will treat your investment in the way it deserves
We promise to treat every property we list, big or small, modern or traditional, established or brand new with the same level of service and respect. This means that our clients benefit from the absolute best at all stages of the real estate transaction, whether buying, selling or renting.
We are experts in property sales
The most important thing is to sell your home for the very best price possible and to achieve this in the quickest time. If you are waiting to move, or buy another property, depending on the outcome of your own sale it is vital to have an agent who not only understands this but can also take positive action to ensure you realise your own dream.
To assist with achieving your goals, Zenith staff and management will ensure that:
- We provide “local” expertise and focus.
- We provide you with expert knowledge gained through our on-going commitment to training.
- Market your property professionally and effectively. We utilize the top three real estate websites in Australia (realestate.com.au, reiwa.com.au, domain.com.au)
- Negotiate the best possible outcome with proven techniques to help you achieve the highest net returns
- Treat you with courtesy, respect and professionalism at all times.
Successfully buying and selling real estate is mostly about fulfilling people's needs and aspirations. That's why Zenith team members not only receive in-depth professional training but are also committed to building meaningful and genuine personal relationships with their clients. And the huge volume of referrals and repeat business generated is proof that this works to everyone's satisfaction.